Patient Portal Help

Use the portal to get records, message the care team, and pay your bill.

Access Healow for patient portal tools, records, appointments, billing, and secure communication with your care team.

Download the patient portal app

healow

Use the Healow app to review records, message the care team, request appointments, view statements, and manage portal access from your phone.

Portal basics

Use Healow or the online portal for records, non-urgent messages, appointment requests, billing tools, and patient forms. For emergencies, call 911 or go to the nearest emergency department.

What you can do

  • Review released medical records and visit information.
  • Send non-urgent messages to the care team.
  • Request appointments and manage portal access.
  • Review billing information and pay your bill online.

Need help?

Call 1 (888) 201-9992 if you need help accessing the portal or finding your TCMC location.

Billing

Pay your bill through the patient portal.

Use Healow or the online patient portal to review statements, make a payment, and contact the office if a balance or insurance adjustment does not look right.

Open Healow Portal
1
Download Healow from the App Store or Google Play.
2
Search for your provider or Total Care Medical Centers in the portal.
3
Use the portal for records, messages, statements, and bill payment.

Questions

Helpful answers before your visit.

What can I do in the Healow patient portal?

Patients can use Healow for appointment support, messages, records access, selected forms, lab or visit information when available, and other portal tools.

Can Medicare records go through Healow?

Medicare-related records and practice communications can be managed through the Healow portal when available and appropriate for the patient account.

Where can I download the Healow app?

Use the TCMC Healow app page for download guidance and portal steps, or ask the office for help connecting your account.